Last Updated: January 26, 2026

Company Name: Dancheng County Haoxiang Trading Co., Ltd.

Address: No. 14, Fushan Street, Luonan Subdistrict, Dancheng County, Zhoukou City, Henan Province

Legal Representative: Gao Xiang

Unified Social Credit Code: 91411625MAK52TR509

Lavnaqe Data Security Policy

Thank you for choosing the Lavnaqe platform (hereinafter referred to as "the Platform") and purchasing niche department store products (including home decor, personal care items, and storage solutions) sold on this platform. We highly value the security and privacy of your personal data, and strictly comply with relevant data protection laws and regulations. This Data Security Policy has been formulated to clarify our practices regarding the collection, use, storage, and protection of your personal data, as well as your rights. Please read and understand this policy carefully.

1. Scope and Purpose of Data Collection

1. To ensure the smooth completion of your shopping process, after-sales service, and platform-related services, we only collect the personal data necessary to achieve the above purposes, including but not limited to:

• (1) Order and Delivery Information: Name, phone number, delivery address, email address (the communication email corresponding to service@mail.lavnaqe.com), payment account information (only used for payment verification, and sensitive payment information is not stored in full);
• (2) Order Management Information: Order number, purchased product details, order time, payment records, shipping and delivery status, etc.;
• (3) Customer Service Communication: Information provided during communication with customer service, including problem descriptions, relevant proof materials, etc. (to assist in solving your inquiries or after-sales needs).

1. We do not collect personal data beyond the purposes described above, nor do we proactively collect sensitive data unrelated to our services (such as ID numbers, full bank card numbers, biometric data, etc.).

2. Data Use Rules

1. We will only use your personal data in the following legitimate scenarios:

• (1) Order Processing: Including order confirmation, inventory verification, arranging shipment, logistics tracking, and completing payment settlement;
• (2) After-Sales Service: Including responding to your return/exchange requests, warranty inquiries, order edits/changes (related to data processing within 12 hours of order placement), resolving logistics disputes, etc.;
• (3) Information Notifications: Sending you necessary notifications, such as order status updates, shipping reminders, logistics tracking information, and after-sales results;
• (4) Service Optimization: Based on aggregated data (non-identifiable personal data), we analyze shopping habits to optimize platform page design, product recommendations, and service processes (without involving personal information leakage).

1. Without your explicit written consent, we will not transfer or share your personal data with any third party (except in cases required by law, requested by government authorities, or necessary to protect the platform's legal rights). If data sharing is necessary due to business cooperation, we will enter into strict confidentiality agreements with our partners to ensure data security.

3. Data Security Protection Measures

We employ a multi-layered, comprehensive security protection system to safeguard the security of your personal data:

• Technical Protection: We use SSL encryption technology to ensure the security of data during transmission; deploy firewalls, intrusion detection systems, and other security devices to prevent risks such as network attacks and data theft; encrypt stored data to enhance data storage security.
• Management Norms: We have established a strict data access control system, granting necessary staff access to personal data within their job responsibilities; regularly provide staff with data security training to enhance awareness; and have developed data security emergency response plans to address data breaches or loss.
• Third-Party Control: When involving third-party services (such as payment platforms, logistics providers), we will rigorously review their data security qualifications and clarify both parties' data security responsibilities to ensure that third parties comply with proper handling of your personal data.

4. User Data Rights

1. You have the right to query and correct your personal data on the platform (such as delivery address, phone number, etc.). You can operate it through the personal center on the platform or contact customer service for assistance.
2. You have the right to request the deletion of your personal data (except where retention is required by law), by submitting a request through customer service. We will verify your identity and promptly delete or anonymize the data.
3. You have the right to refuse our use of your personal data for non-essential purposes. If refusal affects the normal provision of services (such as refusing to provide contact information, leading to an inability to ship products), we ask for your understanding.

5. Data Retention Period

We will retain your personal data for the necessary period to fulfill the purpose of data usage, and after this period, the data will be deleted or anonymized as required by law. The specific retention periods are as follows:

• Order-Related Data: Retained for 3 years from the completion or cancellation of the order (for potential after-sales disputes or claims);
• Customer Service Communication Data: Retained for 1 year from the end of communication (for tracing consultation records);
• If you actively request the deletion of data, and it does not involve legal retention requirements, we will delete the data immediately after verification.

6. Other Instructions

1. This platform may include third-party links (such as payment platform links, logistics service provider links). The data security policies of third-party platforms are not related to this platform, and you must comply with their data protection regulations when accessing third-party links.
2. If data leakage occurs due to force majeure, network attacks, third-party infringement, or other non-platform faults, we will take remedial measures to the best of our ability and inform you of the situation (except where confidentiality is required by law).
3. Effectiveness and Changes to this Policy: This policy takes effect on the date of publication. We reserve the right to adjust this policy based on changes in laws and regulations and business needs. Adjusted policies will be published via platform announcements and will take effect from the date of publication.

7. Contact Information

If you have any questions about this Data Security Policy, or if you need to exercise data-related rights or report data security issues, please contact us via the following methods:

• Official Email: service@mail.lavnaqe.com
• Customer Service Phone: 19292448034
• Customer Service Working Hours: Monday to Friday, 9:00 AM - 6:00 PM (UTC+8:00)

This policy is subject to final interpretation by Lavnaqe. Thank you for your understanding and support!