Last Updated: January 26, 2026
Company Name: Dancheng County Haoxiang Trading Co., Ltd.
Address: No. 14, Fushan Street, Luonan Subdistrict, Dancheng County, Zhoukou City, Henan Province
Legal Representative: Gao Xiang
Unified Social Credit Code: 91411625MAK52TR509
Lavnaqe Core Service Information
Welcome to Lavnaqe. We are dedicated to providing high-quality niche products and services. Below is an overview of our core service information to help you understand the relevant rules quickly:
1. Business Scope
Our platform focuses on selling niche department store products within the United States. The main categories include home decor, personal care items, and storage products. All products are carefully selected to ensure quality.
2. Order and Shipping Rules
- Order Editing: You may request to edit or change your order information (e.g., adding/removing items, modifying shipping address) within 12 hours of placing the order. After 12 hours, the order will proceed according to the normal process and cannot be modified.
- Shipping Timeframe: Orders with available stock will be shipped within 1-2 business days (excluding weekends and US public holidays). If there are special circumstances such as low stock, our customer service will contact you in advance.
- Delivery Time: After shipping, the actual delivery time is 5-7 business days. This may be affected by logistics, weather, holidays, or other force majeure factors. If there are delays, you may contact customer service for an update.
3. Customer Support Information
- Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00). We are closed on weekends and public holidays. Any messages left during non-working hours will be replied to on the next business day.
- Contact Information: Official Email: service@mail.lavnaqe.com (For efficient processing, please include detailed questions and relevant documents) Customer Service Phone: 19292448034 (You can directly call during working hours for inquiries)
4. Additional Information
- For detailed rules regarding payment, returns and exchanges, warranties, and data security, please refer to the platform's Payment Policy, Return and Exchange Policy, Warranty Policy, and Data Security Policy.
- If you have any questions or needs during your shopping experience, feel free to contact us through the customer service channels above. We are dedicated to assisting you.
- The final interpretation rights of this information statement belong to Lavnaqe. If there are any changes to the relevant rules, they will be announced on the platform. Please stay tuned.
